Terms of service
Overview
Welcome to Shop Sira! Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Shop Sira. We operate this website and store, including all information, tools, products, features and services made available to you (the “Services”). Our Services are powered by Shopify, which enables us to provide a seamless shopping experience.
These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services. Please read them carefully, as they include important information about warranties, limitations of liability, and your legal obligations.
By accessing, browsing, or using our Services, you agree to these Terms and to our Privacy Policy. If you do not agree, you must discontinue use of our Services immediately.
Section 1 – Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. If minors use the Services through devices you own or manage, you consent to their use.
To use our Services—including browsing, creating an account, or making purchases—you may be required to provide accurate and current information such as your email address, billing details, and shipping information. You represent that all information you provide is truthful and complete.
You are responsible for safeguarding your account credentials and are liable for all activity that occurs under your account. You may not transfer, sell, or assign your account to any third party.
Section 2 – Our Products
We work hard to represent our products accurately. However, colors and details may vary depending on your device and display settings. We do not guarantee that products will exactly match the images or descriptions shown.
Product descriptions, pricing, and availability may change without notice. We reserve the right to discontinue any product at any time and to limit quantities sold to any customer, region, or jurisdiction.
Section 3 – Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. An order is considered accepted only after we process payment and send an order confirmation.
Please review your order carefully before submitting. We may not be able to modify or cancel orders once processed. If an order is declined or requires changes, we will contact you using the information provided at checkout.
All purchases are subject to our Return & Refund Policy.
You confirm that your purchases are for personal use and not for commercial resale or export.
Section 4 – Prices and Billing
Prices, promotions, and discounts may change without notice. The price charged at checkout is the price in effect at that time. Unless stated otherwise, prices do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide accurate and up-to-date purchase and payment information. This includes maintaining current email, billing, and payment details. By completing a purchase, you represent that:
- Your payment information is valid and authorized.
- Your credit card company will accept the charges.
- You will cover all charges, including taxes, shipping, and additional fees.
Section 5 – Shipping and Delivery
Delivery timelines shown on our website are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or circumstances outside our control. Once products are handed to the carrier, the risk of loss passes to you.
Section 6 – Intellectual Property
All content within our Services—including trademarks, text, images, graphics, product reviews, audio, video, and design elements—is owned by Shop Sira or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, modify, publish, display, or distribute any portion of the Services without prior written consent from Shop Sira.
All Shop Sira names, logos, product names, designs, and slogans are trademarks owned by Shop Sira. Shopify trademarks are owned by Shopify. All other trademarks belong to their respective owners.
Section 7 – Optional Tools
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and without warranties. You use them at your own risk and should review the applicable third-party terms.
New tools or features introduced in the future will also be subject to these Terms.
Section 8 – Third-Party Links
Our Services may contain links to third-party websites or materials. We are not responsible for examining or evaluating the accuracy or content of these third-party sites.
We are not liable for damages or issues related to third-party products, services, or content. Before engaging with any third-party website, you should review its policies and terms.
Section 9 – Relationship with Shopify
Although Shopify powers our ecommerce platform, transactions are made directly between you and Shop Sira. Shopify is not responsible for any issues arising from purchases, products, or interactions conducted through our store.
By using our Services, you release Shopify from claims related to your transactions with Shop Sira.
Section 10 – Privacy Policy
Your use of our Services is also governed by our Privacy Policy and Shopify’s Privacy Policy. When using our Services, your personal information may be shared with Shopify and trusted partners, including those located in other countries.
Section 11 – Feedback
Any feedback, suggestions, reviews, ideas, or proposals you submit (“Feedback”) grant Shop Sira a perpetual, worldwide, royalty-free license to use, modify, publish, and distribute that content for any purpose.
You must own the rights to any content you submit and ensure it complies with these Terms. We may remove any Feedback we deem inappropriate.
Section 12 – Errors, Inaccuracies, and Omissions
Occasionally, our website may contain errors or incomplete information relating to product descriptions, pricing, promotions, or availability. We may correct these errors at any time without prior notice.
Section 13 – Prohibited Uses
You may not use the Services for unlawful or harmful purposes. Prohibited actions include (but are not limited to):
- Violating laws or infringing on intellectual property rights
- Harassing or harming others
- Submitting false or misleading information
- Uploading viruses or malicious code
- Spamming or scraping the website
- Attempting to bypass security features
We may suspend or terminate your account if you violate any prohibited use rules.
Section 14 – Termination
We may suspend or terminate your access to the Services at any time, without notice, for any reason. You remain responsible for all charges incurred up to the termination date.
Section 15 – Disclaimer of Warranties
The Services and all information provided are offered “as is” without warranties of any kind. Any reliance on the material is at your own risk.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, Shop Sira and its partners, employees, affiliates, and Shopify will not be liable for any damages resulting from your use of the Services or products purchased through them. This includes direct, indirect, incidental, punitive, or consequential damages.
Section 17 – Indemnification
You agree to indemnify and defend Shop Sira, Shopify, and their affiliates from claims arising from your breach of these Terms or your misuse of the Services.
Section 18 – Severability
If any portion of these Terms is deemed unenforceable, that portion will be removed without affecting the validity of the remaining Terms.
Section 19 – Waiver; Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver. These Terms, together with our posted policies, form the entire agreement between you and Shop Sira.
Section 20 – Assignment
You may not assign your rights or obligations without our consent. We may assign our rights at any time without notice.
Section 21 – Governing Law
These Terms are governed by the laws of the jurisdiction where Shop Sira is headquartered. You consent to the exclusive jurisdiction of those courts.
Section 22 – Headings
Headings are for convenience only and do not affect interpretation of the Terms.
Section 23 – Changes to Terms
We may update or modify these Terms at any time. It is your responsibility to review the Terms regularly. Continued use of the Services constitutes acceptance of any changes.
Section 24 – Contact & Business Details
Company Name: GT Ecom B.V.
Store Name: Shop Sira
Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, Netherlands
Email: support@shopsira.com
Phone: +31 85 115 5953
Chamber of Commerce Number: 82232393
VAT Number: NL862386780B01
Opening Hours
Monday–Friday: 8:00 AM–6:00 PM AEST
Saturday–Sunday: Closed
Public Holidays: Closed