Privacy policy
This page was last updated on December 10, 2025.
At Shop Sira, we value the trust you place in us. Protecting your privacy is one of our top priorities. This Privacy Policy explains what information we collect, why we collect it, and how we use it to enhance your shopping experience. By using our website, you agree to the practices described below.
This Privacy Policy applies to the services provided at https://shopsira.com/. Please note that Shop Sira is not responsible for the privacy policies of external websites or third-party sources.
Information We Collect
When you interact with Shop Sira, we may collect the following types of information:
Personal Identification Information: Name, address, email address, and phone number. This data is collected when you place an order, create an account, or contact customer support.
Payment Information: Billing details, payment history, and credit card information. All sensitive payment information is securely encrypted and processed by certified payment partners.
Order Details: Product information, quantities, prices, and shipping details associated with your purchases.
Device Information: IP address, browser type, operating system, and other technical data to help optimize website performance.
Cookies & Tracking Technologies: We use cookies to personalize your experience, analyze website activity, and deliver relevant content.
Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
Service Providers: Trusted partners such as payment processors, fulfillment centers, or delivery services who help us provide our services.
Legal Requirements: When necessary to comply with the law, protect our rights, or respond to valid legal requests.
Business Transfers: Your data may be included in business transfers such as mergers, acquisitions, or asset sales.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Manage your account and order history
- Provide personalized product recommendations and promotions
- Improve website performance and customer experience
- Send newsletters, updates, or marketing messages (if opted in)
- Analyze website usage and customer behavior
How Long We Retain Your Information
We retain your data only as long as necessary to meet the purposes described in this policy and comply with legal obligations. After the retention period, your data is securely deleted or anonymized.
How We Collect Your Information
- Forms: Account creation, checkout, and contact forms.
- Newsletter Signups: Email address for marketing communications.
- Purchases: Information required to process orders.
- Customer Service: Data shared during support interactions.
- Cookies & Tracking: Browsing behavior and site usage.
- Account Activity: Login details, order history, and preferences.
- Social Media: Information shared when interacting via social platforms.
How We Use the Data We Collect
Using Our Services
When using our services, you may be asked to provide personal information. This data is used solely to operate the service and stored securely on our servers or those of trusted third parties.
Communication
We may store communications such as emails or messages to assist with customer service. These messages help us respond effectively and maintain quality service.
Cookies
Cookies help us understand user behavior, improve our website, compile statistics, and personalize your browsing experience.
Purposes of Use
We will not use your information for purposes other than those disclosed in this policy unless we obtain your consent.
Third Parties
Your information is not shared with third parties except when necessary for store operations, such as review systems or website applications. Our employees and partners are required to maintain confidentiality.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our services or legal obligations. We encourage you to review it regularly.
Your Privacy Choices
You may request to view, update, or delete your personal information at any time. Contact us using the details below.
Newsletter Preferences
You can update your email preferences or unsubscribe using the link at the bottom of each newsletter.
Managing Communications
You may update your personal details or request removal from our system by contacting us directly.
Disabling Cookies
You can adjust your browser settings to refuse cookies. Please note that disabling cookies may affect website functionality.
SMS Communications
By subscribing to Shop Sira SMS alerts, you agree to receive automated marketing messages. Message frequency may vary. Consent is not required to make a purchase. Standard messaging and data rates may apply. Reply STOP to unsubscribe or HELP for support.
Questions & Feedback
We regularly review our privacy practices to ensure compliance. If you have any questions or concerns, we’re here to help.
Contact & Business Details
Company Name: GT Ecom B.V.
Store Name: Shop Sira
Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, Netherlands
Email: support@shopsira.com
Phone: +31 85 115 5953
Chamber of Commerce Number: 82232393
VAT Number: NL862386780B01
Opening Hours
Monday–Friday: 8:00 AM–6:00 PM AEST
Saturday–Sunday: Closed
Public Holidays: Closed